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Welcome to Hamza Plastic’s website. By accessing or using our site, you agree to comply with the following terms and conditions.
1. Website Use
• The content on this website is for general information purposes only and may be subject to change without notice.
• Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.
2. Intellectual Property
All content on this website, including text, images, logos, and designs, is the intellectual property of Hamza Plastic and may not be copied, reproduced, or distributed without our consent.
3. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of such websites.
4. Limitation of Liability
Hamza Plastic is not liable for any damages arising from the use or inability to use our website, including errors, interruptions, or inaccuracies.
5. User Responsibility
Users must ensure that any information they provide is accurate and lawful. Misuse of the website may result in restricted access or legal action.
6. Governing Law
These terms are governed by the laws of the United Arab Emirates. Any disputes arising shall be subject to the jurisdiction of UAE courts.
7. Updates to Terms
Hamza Plastic reserves the right to update these terms at any time. Continued use of the website signifies acceptance of the updated terms.
For further inquiries, please contact us at:
Email: info@hamzaplastic.com
Phone: +971 50 942 6229
At Hamza Plastic, customer satisfaction is our priority. Please read the following terms regarding product returns and refunds.
1. Eligibility for Returns
• Products can be returned if they are defective, damaged, or not as per the order specifications.
• Returns must be requested within 7 days of delivery.
• Items must be unused, in their original packaging, and accompanied by the original invoice or proof of purchase.
2. Non-Returnable Items
• Customized or special-order products.
• Items damaged due to improper handling or misuse after delivery.
3. Return Process
• Contact our customer support to initiate a return.
• Provide details of the product, the issue, and proof of purchase.
• Once approved, return the product to the specified address.
• Return shipping costs are the customer’s responsibility unless the issue is due to a defect or error on our part.
4. Refund Process
• Refunds are issued after the returned product is received and inspected.
• Refunds will be processed via the original payment method within 7 business days.
• Shipping charges are non-refundable unless the return is due to a defect or error on our part.
5. Replacement Policy
• Defective or incorrect products can be replaced at no additional cost upon approval.
6. Contact Us
For return or refund-related inquiries, reach out to us at:
• Email: info@hamzaplastic.com
• Phone: +971 50 942 6229
We are committed to resolving your concerns promptly and ensuring a smooth experience with Hamza Plastic.
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